SAP PARTNER CENTER OF EXPERTISE (PCOE)

Overview

The Partner Center of Expertise (PCoE) is a certification program by SAP that recognizes a partner’s ability to provide high-quality support for SAP solutions to their customers. It’s a rigorous process that validates a partner’s expertise, infrastructure, processes, and commitment to delivering excellent support services. Our SAP Certified Support Centre offers complete support for SAP software, business processes, and deliverables, ensuring dependable and effective help. 

Why choose TANO as your SAP PCoE Support Partner?

Faster Resolution Times

With dedicated resources and streamlined processes, we can diagnose and resolve your SAP issues quickly and efficiently.

Proven Expertise and Experience

TANO boasts a team with extensive experience in managing professional services and sales business units within the software and service industry.

Focus on Long-Term Partnership

Choosing a PCOE-certified partner like TANO indicates a commitment to a long-term relationship, providing reliable support and continuous improvement for your SAP environment.

Customer-Centric Approach and Value Creation

TANO is committed to delivering the best possible tech solutions, customized to fit your specific needs and budget.

By choosing TANO as your SAP PCOE support partner, you gain access to a highly qualified and certified team with extensive experience, a comprehensive service offering, and a strong commitment to delivering value and ensuring the optimal performance of your SAP solutions.

TANO is SAP Partner Center of Expertise (PCoE) certified and offers SAP Enterprise Support for the following SAP products, allowing you to maximize your investment.

  • SAP S/4HANA (On-premise, Private and Public Cloud)
  • SAP Analytics
  •  SAP HANA

With our simplified support and performance optimization services, we provide a comprehensive suite of solutions to propel your SAP success to new heights.

Your End-to-End Solution for SAP Success: TANO's PCoE Advantage

  • Streamline mission-critical assistance and escalations.

  • Offer first- and second-level SAP technical and enterprise support.

  • Continuously enhancing business processes, structures, and system setups.

  • Monitoring the client’s business processes for EarlyWatch and Red warnings in order to follow up on and assist the implementation.

  • Proactive assistance with SAP Enterprise assistance, which includes regular technical quality audits.

  • Continuous maintenance to maintain uninterrupted operations and end-to-end SAP support.

  • Recommend and request remote SAP services depending on your needs.

OUR VALUE PROPOSITION

With industry-leading experience in providing a wide range of SAP optimization services, including process optimization, issue management, and proactive support, Tano can assist you in realizing the full potential of your digital investments. By making sure your SAP systems are prepared for the upcoming upheaval, we are adept at accelerating ongoing corporate change. Our service procedures are supported by fundamental industry knowledge, distinctive approaches, and cutting-edge SAP tools and technologies that we employ to coordinate the present and future conditions of your company.

Email Us

pcoe@tanodigitalgroup.com

Support Hotline Number

+263 242 883 884